O.R. Tambo
ONLY AVAILABLE AT O.R. TAMBO INTERNATIONAL AIRPORT / ALL ORDERS MUST BE PLACED WITHIN 30 DAYS AND UP TO 72 HOURS BEFORE DEPARTURE AND COLLECTED AT THE VARIOUS RETAILERS AS LISTED ON YOUR ORDER CONFIRMATION

Big Five Duty Free Privacy Notice

This Privacy Notice describes the ways we collect, store, use and protect your personal information. Big Five Duty Free takes the privacy of its customers seriously. We are committed to safeguarding the privacy of its customers while providing a personalised and valuable service. Big Five's website contains links to third party websites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such websites that you visit.

We collect personal information (your "Data") through:

  • the use of enquiry and registration forms
  • when you purchase any of our products or services
  • the provision of your details to us either online or offline.

The elements of your Data that we collect may include:

  • Name, Surname
  • Mobile telephone number
  • E-mail address
  • Payment details including debit and credit card information
  • City and country of residence

We use your Data for purposes which may include:

  • providing Big Five's customers with a personalised service
  • processing orders and enquiries
  • conducting market research surveys
  • competitions and promotions
  • providing you with information about products and services we offer (if you agree to receive such information)
  • sharing your Data with third party organisations who offer products or services which we feel may be of interest to you (if you agree to receive such information)

We may also disclose your information to business partners and to third party suppliers we engage to provide products and services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our websites.

We also use information in aggregate form (so that no individual user is identified by name):

  • to assemble marketing profiles
  • to promote strategic development
  • to manage our relationship with advertisers and business partners
  • to audit usage of the website.

We utilise cookies to help personalise your use of our website. A cookie is information which is sent to your computer's hard drive by the web server so that the website can identify the user. This information may include information relating to your use of our website, information about your computer such as the computer's IP address and browser type, demographic data and, if you arrived at our website via a link from third party website, the URL of the linking page. If you are a registered user or subscriber this may include your name and email address , which may be transferred to data operators for registered user or subscriber verification purposes.

We use information from cookies for purposes which may include:

  • identifying returning customers to allow them to be presented with a personalised version of the website.
  • eliminating the need for returning customers to re-enter their login details.
  • enabling you to move more easily around our website.
  • tracking your use of our website to better develop our website in accordance with your requirements.
  • building up a profile based on your browsing patterns across our website and third party websites, which enables us to make products available to you that are more relevant to your interests.

You can delete cookies from your hard drive at any time however this will mean that any settings such as your stored username and password will have to be reset. You can set your internet browser so that it will not allow cookies to be stored on your computer. This may reduce functionality of the website, prevent access to areas of the website and mean that certain features or content will not be available to you. Further information on how to prevent cookies from being stored on your computer can be found the help menu within your internet browser.

From time to time we may permit third party companies to set cookies on our websites for purposes which may include market research, serving advertisements, revenue tracking or to improve functionality of the website. By using this website, you consent to the processing of data about you by those service providers in the manner and for the purposes set out above.

Big Five has appropriate measures in place to ensure that its customers’ Data is protected against unauthorised access, use or disclosure, alteration, unlawful or accidental destruction and accidental loss.

Big Five Duty Free undertakes to comply with South African legislation which governs the transfer of your personal data and information outside of South Africa's local jurisdiction.

Big Five presents the information on this website as a service to our customers. With respect to all information provided in, or linked to, through this website, Big Five makes no warranties of any kind, express or implied (including warranties of fitness for a particular purpose) and shall not be liable for any loss arising out of use of this information, including without limitation any indirect or consequential damages.

Big Five may terminate, change, suspend or discontinue any aspect of this website at any time without notice. Without limiting the generality of the foregoing, Big Five may change the availability of any features, institute new, or change existing, add, remove, modify or otherwise change any contents on this Website. Big Five reserves the right, but not the duty, to correct any errors or omissions in any portion of this Website at any time without notice.

Certain websites may be linked to this Website. Not all of these links may have been permitted by Big Five. Regardless of whether a link has been permitted by us, Big Five is not responsible for the contents of any website that is linked to this Website. Big Five makes no representations or warranties, and does not endorse any website that is linked to this Website, the contents of any such website, the information appearing on any such website, or any of the products or services described on any such website. The fact that a website is linked to this Website does not imply that Big Five sponsors, endorses or is affiliated or associated with the entity that owns or is responsible for the website.

Any use of or reliance on this Website or the contents of this Website shall be at your sole risk. Big Five makes no representation or warranty of any kind regarding this Website or the contents of this Website, all of which are provided on an “as is ” basis. Big Five expressly disclaims all representations, warranties, conditions and endorsements. Without limiting the generality of the foregoing, Big Five makes no warranty as to the accuracy, quality or completeness of the contents of this Website, nor to title or non-infringement, nor to the absence of any software virus or other harmful component. Big Five does not warrant that this Website will continue to operate, will operate without interruptions, or that it will be error-free.

In no circumstances shall Big Five, its Directors, officers, employees or contractors be responsible or liable for any loss or damages whatsoever, including (without limiting the generality of the foregoing) any direct, indirect, incidental, special, punitive or consequential damages, arising from or in connection with your use of, access to or your reliance on, or your inability to use or access, this Website, any contents of this Website, any external links on this Website, any website linked to this Website, or any contents thereof. This does not limit Big Five Duty Free’s responsibilities in terms of South African data and information privacy legislation.

Out of Africa

The Websites www.saairports.com and www.dutyfreeshopping.co.za sell VAT Free Products from Out of Africa. VAT treatment is in accordance with the prevailing SA VAT Laws for trading in an international airport environment.

PRIVACY

This Privacy Notice describes the ways we collect, store, use and protect your personal information. Out of Africa takes the privacy of its customers seriously. We are committed to safeguarding the privacy of its customers while providing a personalised and valuable service. SA Airports & Duty Free Shopping websites contain links to third party websites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such websites that you visit.

The Tumi Store

PRIVACY

This Privacy Notice describes the ways we collect, store, use and protect your personal information. The Tumi Store takes the privacy of its customers seriously. We are committed to safeguarding the privacy of its customers while providing a personalised and valuable service. SA Airports & Duty Free Shopping websites contain links to third party websites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such websites that you visit.

Zulu Wear

PRIVACY

This Privacy Notice describes the ways we collect, store, use and protect your personal information. Zulu Wear takes the privacy of its customers seriously. We are committed to safeguarding the privacy of its customers while providing a personalised and valuable service. SA Airports & Duty Free Shopping websites contain links to third party websites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such websites that you visit.