O.R. Tambo
ONLY AVAILABLE AT O.R. TAMBO INTERNATIONAL AIRPORT / ALL ORDERS MUST BE PLACED WITHIN 30 DAYS AND UP TO 72 HOURS BEFORE DEPARTURE AND COLLECTED AT THE VARIOUS RETAILERS AS LISTED ON YOUR ORDER CONFIRMATION

Terms And Conditions

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Airports Company South Africa (“Provider”) and Big 5 Duty Free, Out of Africa, The Tumi Store and Zulu Wear (“Suppliers”) of the website located at the domain name www.saairports.com and www.dutyfreeshopping.co.za (“the Website”).

By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider and Suppliers.

By using this Website or communicating with the Provider and Suppliers by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

The Websites www.saairports.com and www.dutyfreeshopping.co.za sell Duty Free and in some cases VAT Free Products from the Suppliers online.
The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/user indemnifies and holds the Provider and Suppliers harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and Suppliers and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties for maintenance and improvements of the system. Credit card details are not kept by the Provider and/or Suppliers under any circumstances.

The Provider and/or Suppliers cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device. The Suppliers will supply all goods in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen International Departure Airport.

Credit Card Transactions are acquired by Peach Payments, a registered systems operator and payment gateway in South Africa. Card Holders can view their Terms & Conditions and Privacy Policy.

Please refer to Return / Refund Policy

The Suppliers reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Supplier standards. Should the Suppliers exercise this right, the User will receive a full refund with no deductions. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed directly to the Suppliers:

Big 5 Duty Free

Out of Africa

Provider and Suppliers reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider and Suppliers nor any holding company, affiliate or subsidiary of the Provider and Suppliers, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider and Suppliers are expressly advised thereof.

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information.

This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider and Suppliers use this information to determine use of the Website, and to improve Content thereon.

The Provider and Suppliers assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

This Website is controlled, operated and administered by the Provider and Suppliers from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations.

If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute.

If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and/or Suppliers and the User with regard to the use of the Content and this Website.